Frequently Asked Questions
Do you offer delivery?
Not at the moment but we will soon!
What is your wash and fold turnaround time?
Right now since we are starting it can be next day or 48hrs.
Do you offer wash, dry and bag?
Yes! This service is only available to walk in customers.
Do you offer DRY CLEANING?
Not, but try next door as our neighboor does!
what is dry cleaning turnaround time?
Our standard dry cleaning turnaround time is 72 hours. If you need to rush order call us and we’ll let you know if we can accommodate! Please note that if you have an order with both wash and fold and dry cleaning, your order turnaround time will reflect 72 hours.
What if I have an issue with my order?
Let us know! We’d be happy to help. You can contact us at 707.634.4925 or email us at brian@supersuds-sebastopol.com or gene@supersuds-sebastopol.com
How do I apply a credit or promo code?
Once we’ve received and weighed your order, you’ll get a text message update letting you know that processing has begun. You can then add a promo or credit - just click on the live link in that message and you’ll be able to add it in the order summary.
Where are your location?
We have 2 laundromats, Super Suds and La Fiesta in Sebastopol. Our Super Suds location offers wash'n fold and other laundry services. Please check our Services section
What type of payment is accepted?
Self Serve: Self Serve: Coin only but credit card readers coming soon!
Wash & Fold/Dry Cleaning: We only accept cash and credit cards for Wash and Fold orders.
What size washers do you have?
Super Suds: 1 90lb, 1 60lb, 4 50lb, 15 30lb, 1 top loader
La Fiesta: 4 60lb, 2 50lb, 6 30lb, 8 top loaders